My order occurs to never arrived


New member
Hello everyone
I have an order on the way, completed and sent. The tracking number shows it in Atlanta airport since July 2nd, but never arrived here in Paris.
I sent to message to PedalPCB but got any answer.
Is iti normal?
Is it someone still working here?
Thanks for your reply
I suspect the French Customs (Douane) as culprit. My experiences are that it takes longer thru the Customs than the transportation from the US to Europe.
I replied to your emails but will send a message here as well just in case they're getting caught in a spam filter.

This is fairly normal, First Class Mail can take 4 - 6 weeks and in some cases tracking stops updating once the shipment leaves the USA.