Thanks for that, I was wondering and just sent them an email earlier this afternoon.
Indeed, with the order I had (parts and enclosures for 4 pedal), it will likely add 10$ per pedal with the clearance fees. It will get here quickly, but I don't mind the wait with the regular service.
I was thinking of self clearing to save their brokerage fee, however that means I need to go to the airport to clear which depending on my schedule can also be a pain. However you would still have the 13% tax and 6% customs on top of the $15.00 shipping, so on a $100 order you can tack on 35% if you self clear if not you would be closer to 75% if the brokerage is $40.00 as some people have claimed.
Depends where you live. In the US I think DHL only makes you pay if the shipment value is over $500, which I didn't know until I placed a $1100 PCB order and found out I had to pay about $150 in customs for the shipment to be released. Now I order designs 2-3 at a time instead of waiting to get a bunch at once. I think my biggest Tayda order ever was like $400, no customs fee on that one.
At least for UK and EU, there were 2 different DHL options, DHL standard and DHL express. Standard one is disabled currently which comes from via post office.
I just had a look at shipping from PPCB to Aus; any more than 2 PCBs in the cart and it defaults to AUD$66-ish for postage. I guess I shouldn't hurry to finish the two PCBs I have, 'cause I ain't buying any more till that improves. Assuming it ever does, post-lockdown world might well mean sadistic postal charges will kill international shopping.
I think he fixed that now. Mine gives an option for the shipping now. I am actually looking at forwarding companies like myus.com and hopshopgo. I have a few items I want to buy and some parts are hard to find in Aus. I figure this stuff all weighs next to nothing and the size is small so they should be able to combine it all into a box for shipping.
Good thinking. You may or may not get slugged with the GST, though. Not really sure how they enforce that on items from forwarding companies.
USPS has suspended most deliveries to Australia and New Zealand, the only ones going through are priority express packages, which are super expensive. I sell the occasional pedal to that part of the world and I've had to cancel a couple orders because priority express international is somewhere around $70 USD just for a single pedal in a small box. I haven't found any cheaper method (UPS, FedEx and DHL were absurdly expensive) but also haven't really looked at any forward companies.
Australia Post seems to have improved a lot from where it was a month or two ago, and I've got a few packages from China really quickly in the last few weeks. The US is the only country that's suspended mail to Aus, as far as I'm aware.
I agree, the customer paid US$25 already, I'm okay eating $5 to get it the rest of the way out the door, especially since he's been waiting 6 weeks already.
Japan post suspended service to Australia months ago. I've had a 1980 Tokai 335 sitting in a warehouse for months. I have now added a bass and pedal board and will probably just pay the super high shipping price to get it here.
OK, hadn't heard that.
So to follow-up on this. I had an order for 178 CAD$ and the custom/brokerage clearance fee was 28.50 CAD$
Yep, in my understanding, they have a distribution centre for the US, and the rest departs from Thailand.
