helge.taksdal
New member
I got new potentiometers from musikding without an email reply. They were 16mm and not 9mm. This is the worst consumer experience I've had in perhaps decades.
Tungsten Preamp - another weird D.I. thing
- Thread starter vigilante398
- Start date
helge.taksdal
New member
Both C2C and Musikding have been slow and/or nonrepliant in this entire issue, so I will request a chargeback the next couple of days.
vigilante398
Authorized Vendor
I'm not really sure what you want me to do in this situation. I supply PCBs to Musikding, that is it. He is responsible for everything else provided in the kit. You purchased the kit from Musikding. I could reach out to Klaus on your behalf, or I would be happy to help you source the correct parts, but I do not and never have offer part kits for these projects. I'm sorry you're having this experience, but I don't know what you expect from me.
Mentaltossflycoon
Well-known member
helge.taksdal
New member
An answer would have been nice, like saying this 2 months ago instead of dodging the issue. The bad BOM came from somewhere.
My friend,
I know you are frustrated and disappointed with your current experience.
Please know that C2CE is a project of passion, not one that pays the bills for his family and yet everyone who buys direct from C2CE get support well beyond what’s required.
That Vigilante398 has responded at all on an issue that is “not of his making” is a testament to his generosity not a dodge.
Again, we understand your frustration, please accept the offer of help you are given on this forum. We would like to help you get your project completed.