Robert
Reverse Engineer
They are VERY responsive. I can’t tell you how many times I was able to swap files Pre-production and their customer service is top notch.
Yep. Not to mention the convenience of the web interface / real time status... You won't get that with the "big" fab houses.
Everything is done by email with your project manager....
Yep. I once replaced on mistake with another, myself.
Ugh... I've submitted Gerbers then found an issue with the control layout... Corrected the error and contacted them to update the order.
A few days later, after production was well underway, realized that I had it right the first time.

