Gibson Quality Control 2024 - Unbelievable!?

I think he's saying there are duds in every company's output and that's what return policies are for.

These videos exist as content generation.
This Guy has gone through 5 Guitars in the store & Gibson Headquarters replaced the Best one he took home with this!!!
 
I think he's saying there are duds in every company's output and that's what return policies are for.

These videos exist as content generation.
Exactly. For every “defect” we see on social media, there are hundreds if not thousands of guitars sold every day that are perfect and make their owners completely happy.
Not saying I’d be happy with a defect, but I also don’t want to judge a brand that sells hundreds of thousands of guitars annually based on the opinion of an influencer.
 
Your probably right, but they don't say Gibson on the Headstock.

Nah, and to be fair I'm not talking about guitars.

But then again, you don't order $3,000 worth of guitar without playing it in person.

I don't have much choice, we don't have any good music stores within reasonable distance here.... but I also don't do used (I made one exception, but it was factory fresh mint), so there's always a return policy if there's a problem.
 
There are infinitely more high quality guitars coming out of there than these videos would indicate.

At the end of the day, it's a pain in the ass but he'll be made whole.

Would I be annoyed if I were YOU, living in Oz, and I ordered this and had to go through it? ABSOLUTELY.

But then again, you don't order $3,000 worth of guitar without playing it in person.
Your probably right, but they don't say Gibson on the Headstock.
 
Gibson will sue anybody, do you think this Guy is going to risk being sued if he can't back up what he is reporting in this video
This is like the 6th Guitar he has been given in a row with major issues!
Gibson should fully refund all his money & he can go buy a Tokai Love Rock that will last a lifetime!
 
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Nah, and to be fair I'm not talking about guitars.



I don't have much choice, we don't have any good music stores within reasonable distance here.... but I also don't do used (I made one exception, but it was factory fresh mint), so there's always a return policy if there's a problem.
To be honest, I’ve found quality vs issues a matter of price point vs country of origin. Take Fender for example- I’ve found more issues on Japanese and Mexican Fenders than on American ones… but arguably the Japanese and Mexican made Fenders were less than half the price of the US made counterparts. Is it due to price point or simply because for every US Fender that hit the store racks, you also had 20 import/budget models hit. So there are more chances to see flaws. And with Gibson, I’ve seen a lot more issues with “Faded” and “Tribute” series in the $1000-1500 range than I’ve seen in $4000-10000 custom shop models. There it’s not a question of origin but rather price point and quantities.

Sucks that ordering is your only choice. Im fortunate that I have a small mom pop store (owned by someone moderately famous in the Les Paul world), so not only do I find better prices than the MAP prices of the big stores, I play pretty much every guitar in the shop when I visit (which I can tell you, the videos showing defects vs perfect guitars is NOT reflective of reality).

I also am hesitant buying used as I always worry about buying someone else’s problems. Especially amps and the blind internet wisdom that has people slow cooking their output transformers by running modern amps that are designed to run low volumes (hence the master volume controls) being ran full tilt into “attenuators”. You just know every modern gainy amp you see is a ticking timebomb (and I say this currently having 2 modern gainy amps listed on Reverb)

If you ever make a road trip to SW PA, let me know and I’ll hook you up with a good dealership to try out some new gear!
 
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This is actually hitting home for me because I’ve been thinking deeply about the concept of content generation in the last week or so.

In particular, this is the type of content being generated and cloaked in the sort of “The People Should Know” type of PSA.

The fact of the matter is this: This is not new or surprising or novel content. You have to question the motives of someone who feels compelled to flog this sake old horse again.

Questioning motives is actually not fair. More to the point: This person needed some content. And this kind of content plays well to people who feel that quality of products (and life in general) is on the downslide.
Especially when numbers of returns because of defects as a whole have gone down over the past 10 years. 2017+ is when we has notably been on an uptick (even at the worst years, their defect rate still wasn’t likely as bad as social media played it out to be). Granted there has been a blip over the past couple years, post-corona issues, as a whole things are better today in the music market than it was 10 years ago!
 
I put the Video up for those that are looking into buying a Gibson Guitar, be a Les Paul or whatever in 2024.
They can make up their own minds but they can't say they haven't be warned upfront, Buyer Beware!
 
It sucks for that guy and anyone else who has these issues. I think it's a case of the very vocal minority and I think Gibson should do better, but it's an edge case.and I think Gibson treats it as such.
 
I have bought probably 12-14 Gibsons over the last 8 years. Only one had issues, and Gibson made it right. I bypassed the store completely, those guys are …well, those guys. Gibson sent me a label, I dropped it off and UPS and Gibson sent it back to me, and included a little extra for my troubles. As DIYers, we build and fix things, it’s what we do.
 
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