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Hello from JHS Pedals!
We hope this message finds you well. We want to share some updates with you about the timeline and delivery expectations of the new NOTAKLÖN pedal.
As our website indicated last week, the initial 3000 units very quickly sold out on release day 11/15. All subsequent orders are on a Pre-Order status, meaning they are not immediately available to ship, and based on our current supply chain, here's what you can expect in terms of delivery:
For orders numbered between 1001-3800 (approximately), you are among the first 3000 and can anticipate receiving your order within 1-2 weeks, possibly sooner. We're thrilled to note that many of these orders have already been fulfilled!
For orders numbered between 3800-6800 (approximately), your order is on Pre-Order status and is expected to ship in mid-to-late December, potentially extending into early January. Though we understand some of these were purchased as gifts, please note that we cannot guarantee that orders beyond #3800 will arrive before December 25th.
For orders numbered between 6800-11000 (approximately), your order is on Pre-Order status and is slated to ship by mid-January, possibly extending into early February.
For orders numbered 11000 and above (approximately), your order is on Pre-Order status and is expected to ship by early February, possibly extending into late February.
We appreciate your patience and understanding as we work diligently to fulfill these orders. Rest assured, we're doing our best to ensure a smooth and timely delivery process.
If you would like to cancel your order, please find and reply to your original Order Confirmation email.
Thank you for your support and enthusiasm for our products. This is by far our most successful release ever and we had no idea that your response would be so outstanding! All of us here at JHS are extremely grateful for your support of what we do and we are working as diligently as possible to produce these in the most timely manner that we can. If you have any further questions or concerns, please don't hesitate to reach out to our team.
Best regards,
Josh Scott, and the JHS Pedals Team